PRICE

The retreat is all inclusive except for airfare/travel costs to Barcelona Spain. All transfers from Barcelona to

Casa Cuadrau and back again are covered as part of the cost of your reservation. We only provide paid

transportation from Barcelona on a select date and time according to our schedule.

Unless otherwise specified, not included are any applicable foreign departure, security, port charges, park

fees, customs, immigration, agricultural, passenger facility charges and international transportation tax. In

addition, tips/gratuities to staff, visa fees, baggage and personal insurance, transport from and to airport or

train station, beverages and food not listed under inclusions in the course product and all other items of a

personal nature are also not included. You should retain sufficient local currency to pay for all of the above

items.

PAYMENT

To secure a retreat booking you will be required to pay a 30% deposit straight away, then 100% of your

reservation before the start date of the retreat. We accept Credit/Debit and Bank Transfer payments. For

Credit/Debit Card payments a service fee of 1% applies for processing the payments.

BOOKING CONFIRMATION

Upon receipt of your payment via the methods stated in (3), you will receive:

An email confirming your payment within 24 hours.

An email giving you access to your personal travel page.

Please check the confirmations carefully to make sure that all your booking details are correct. Contact us if

your confirmation appears to be incorrect or incomplete and we will endeavor to make the necessary

changes.

CANCELLATION POLICIES

Due to the financial liabilities that come with hosting a retreat, we are not able to provide refunds on the

retreat deposit or payments made before the date of cancellation.

Personal travel insurance must cover any cancelation costs on your behalf.

If She Heals Collective must cancel a booked retreat date for any reason, you may transfer your full retreat

payment to another retreat, or you may request a refund of your payment amount (less the deposit which

can be applied to another retreat) to your original payment method. She Heals is not responsible for your

expenses incurred in preparation for any cancelled retreat, such as airline tickets, loss of work, and/or other

costs associated with preparing for your trip.

OUR LIABILITY TO YOU

She Heals Collective accepts no responsibility or liability whatsoever for any misadventure, casualty or any

other force majeure or causes beyond its control. A circumstance beyond our control is one that cannot be

foreseen or avoided, even after taking all due care and includes, but is not limited to, war, threat of war, riots,

civil disturbances, terrorist activity and its consequences, industrial disputes, any failure to secure flying

rights, natural and nuclear disaster, fire, epidemics, health risks and pandemics and unavoidable and

unforeseeable technical problems with transport, reasons beyond our control, closed or congested airports

or ports, hurricanes and other actual or potential severe weather conditions, and any other similar events.If

you have any complaints, concerning any services provided by She Heals you must inform us in writing by

email within 28 days of your departure date from the retreat.

CIRCUMSTANCES BEYOND OUR CONTROL

No responsibility or compensation of any kind can be taken where:

We are constrained to make a significant change to your program or cancel you're booking due to a

circumstance beyond She Heals control, or you suffer any loss or damage of any description. A circumstance

beyond our control is one that cannot be foreseen or avoided, even after taking all due care and includes,

but is not limited to, war, threat of war, riots, civil disturbances, terrorist activity and its consequences,

industrial disputes, any failure to secure flying rights, natural and nuclear disaster, fire, epidemics, health

risks and pandemics and unavoidable and unforeseeable technical problems with transport reasons beyond

our control, closed or congested airports or ports, hurricanes and other actual or potential severe weather

conditions.

TRAVEL INSURANCE

It is essential and a condition of our contract with you that you and all members of your party have suitable

and comprehensive travel insurance to cover you before, during and after your trip.

Due to our strict Cancellation Policy and your risk of loss of 100% deposit and all other amounts paid, we

strongly recommend that you purchase travel insurance to provide you with coverage for cancellations for

any reason, injuries, lost luggage, force majeure, frustration of its purpose, impracticability or impossibility of

performance, economic hardship or loss, and any other events that may affect the booking.

You can buy your travel insurance from any insurance provider of your choice.The decision whether to

purchase travel insurance is in your sole and absolute discretion, and you acknowledge, accept and agree

that:

Your purchase of travel insurance is your sole and exclusive remedy to recover your non-refundable deposit

and other payments to She Heals Collective.

You fully accepts all of the foregoing risks of loss even if caused by a force majeure, or if you are unable to

perform for any reason, or if your stay or use of the property or any activities or other portions of the booking

or your purposes or primary purpose for the booking are frustrated or rendered impossible, impracticable,

difficult, costly or results in any economic hardship or losses.

You acknowledge that you will need to supply She Heals Collective with the full details of the travel insurance

you purchase as a condition of the confirmation of a retreat booking, and in such instances we will notify you

at the time of booking of such requirements and we will have the right to refuse a booking or revoke a

booking in the event of such non-compliance.

HEALTH AND SAFETY

The health and safety standards that apply to the services provided under this contract should meet the local

standards applicable to the booked destinations, and She Heals Collective monitors that local standards

have been met. We are following the WHO recommendations in relations to COVID-19 containment.

If you are pregnant or become pregnant or are post-natal, you will not participate in the Activities without first

discussing the risks with your doctor and you will only participate in the Activities if you have your doctor’s full

approval.

SPECIAL REQUESTS AND MEDICAL PROBLEMS

If you have any special requests or dietary requirements, you must advise us at the time of booking. We

cannot guarantee that these will be accommodated, it is suggested that any requirements be highlighted

upon arrival. Although we will endeavor to meet any such requests we regret we cannot guarantee to do so.

It is your responsibility to notify She Heals Collective of any relevant and / or existing medical conditions

before booking that may make you unsuitable to participate and/or impact on your participation in the booked

product.

You must also inform a representative at the property before commencing any activity or treatments of any

medical conditions likely to affect it.

No refunds of any nature will be provided in the instance an activity must be canceled in consideration for

your health and safety and as always, we advise purchasing travel insurance to cover each holiday.

PASSPORTS/VISAS AND HEALTH REQUIREMENTS

Regardless of the passport you hold, it is your responsibility to check with the appropriate consulates to

determine if any visas are required. As visa and health requirements for each Country are subject to change

without notice, it is recommended that verification prior to travel be made of existing foreign visa and health

requirements. We will have no liability to you if you or your party travel without the correct passport or visa or

health requirement and you will have to pay to us any costs we incur through assisting you. Should you not

have the correct visa to commence the booked product; it will be considered a no shown by you.

YOUR RESPONSIBILITY

Please note you are responsible for your and your party’s actions. If we believe your actions or those of your

party could cause danger, upset or annoyance to other customers, guests or staff, we may terminate your

booked arrangements immediately. In this event, we cannot pay compensation, make refunds or pay any

expenses you suffer as a result.

COMPLAINTS

If you have cause for complaint whilst on your course, this must be brought to the attention of S She Heals

Collective Alexis Sabatino immediately so that action can be taken to remedy the problem. Failure to report

your complaint in this way may jeopardize any claim you subsequently make. Complaints must also be

notified in writing by emailing alexis@shehealscollective.com and support@shehealscollective.com within 20

days of the end of the retreat.

COLLECTION AND USE OF YOUR PERSONAL INFORMATION

Personal information is collected when you contact us about a purchase either via , by email, phone,

message or make a booking of a product. We may also collect personal information from you from any online

registrations including but not limited to our social media pages, subscriptions, newsletters, surveys or

competitions etc. Your personal information will never be collected via any channels without your expressed

consent.

The user must freely and voluntarily provide the personal data that will be required for registration, which will

be treated in accordance with the provisions of current regulations on data protection, Regulation (EU)

2016/679 of 27 April 2016 (RGPD) regarding the protection of natural persons with regard to the processing

of personal data and the free circulation of these data, Organic Law 03/2018 of December 05 (LOPD)

regarding the protection of Personal data and guarantee of digital rights, detailed in the Privacy Policy of this

website.

We do not share your personal information with third-party organizations who are not involved in fulfilling the

purchases you have made from us or as described above, nor do we collaborate with, or have relationships

with, any businesses, which serve ads on websites.